Help Center

Help Center

Need help using The Big Come Up? This guide covers the most common workflows for fans, artists, judges, sellers, affiliates, and community users.

For Fans

How do I vote for a performance?

Open a competition or entry page, watch the performance, and use the vote button when voting is available. Some competitions may limit voting by account, time, or eligibility rules.

Where can I see my activity?

After logging in, go to My Profile to view watched performances, votes, comments, orders, saved content, notification settings, and account settings.

For Artists And The Baddest Beauty Creators

How do I submit to a competition?

Open an active competition, click the submit button, fill out the entry form, add your title, artist name, description, duration, cover photo, and media link, then submit. Paid competitions require successful payment before review starts.

Why is my submission pending?

New submissions may go through admin review, payment confirmation, AI-assisted analysis, or judge readiness checks before appearing publicly.

Can I edit or resubmit?

If editing is available, update the entry carefully. Updated submissions may be reviewed again so admins can verify the new title, description, media, duration, and duplicate risk.

Payments And Payouts

How do seller payouts work?

Creators must connect Stripe where required. Earnings may be paid based on admin settings, payout thresholds, commission rules, refund status, and Stripe account readiness.

How do affiliate earnings work?

Affiliate links can track clicks, signups, paid conversions, shop orders, and commission eligibility. Approved commissions become payable after the minimum payout threshold is met.

Community On Blast

Users can submit public stories with a category, narrative, source link, or media evidence. Submissions may stay pending until admin approval. Approved stories can appear publicly and may be selected for podcast or featured placement.

Judging And Results

Judges score approved entries assigned to them. Final scores, ranks, and results may combine judge scores, public votes, and competition-specific weights. AI suggestions are informational only and do not replace human decisions.

Need More Help?

If something is not working, take a screenshot, copy the page URL, and contact platform support with your account email and a short explanation of the issue.